Welcome to Petmo!
Pet Taxi Service for Pets and their People
833-GO-PETMO
833-467-3866
What We Do
Local and Long Distance Pet Taxi Service
Petmo offers first-class pet taxi service for all breeds, including large dogs, large cats, reptiles and birds. Pets can ride alone or with their people, including pet professionals, senior citizens, and owners of service, emotional support, and therapy animals. We take care of our passengers by providing VIP services that ensure travel is stress-free and accommodate your specific needs as our passenger while you and your pet travel in style.
Other car services often overcharge you by adding pet fees, or decline your pet to ride, Petmo’s chauffeurs are dedicated to providing VIP service for you and your pet. From first contact to after you arrive at your destination, meeting your specific pet transport needs is our first priority.
LOCAL TRAVEL
LONG-DISTANCE TRAVEL
AIRPORT TRIPS
LARGE BREEDS
UNACCOMPANIED PETS
EXTENDED SERVICES
RELOCATION SERVICES
B2B PARTNERSHIPS
HOURLY TRIPS
Why Choose Petmo
Service Tailored to You
Petmo makes it easy to travel with your pet. We can provide walk-up ramps, crates/kennels, a cat carrier, or a pet harness. Choose your preferred accessory during reservation.
White-glove pet taxi services for dogs, cats, and other animals within New York City, including the Bronx, Brooklyn, Queens, Staten Island, Manhattan, and Long Island, New Jersey, Connecticut and Westchester. Our experienced chauffeurs will open and close doors, assist with luggage or kennel, and provide complimentary water.
Download our Petmo App or contact us now.
Pets can ride solo, with other pet siblings, or with people. We welcome parents, pet professionals, senior citizens, and owners of service, emotional support, and therapy animals. We do not discriminate against any breed (although we regret that we cannot accommodate horses, cows, pigs, or llamas ☺ ).
All passengers 18 years of age and older are welcome. Minors must be accompanied by an adult.
By offering pet accessories for the vehicle, Petmo provides comfortable, pleasant surroundings to keep your pet calm for the duration of the trip. Your pet can stretch out in our climate-controlled economy or luxury vehicles. Petmo provides bottled drinking water.
If the service extends for more than one hour, we can take your pet for a walk.
We take the safety of our passengers very seriously and pride ourselves on our reputation. We require background checks on each of our chauffeurs/drivers, each driver completes a Petmo safety course, and each client receives their driver’s contact information prior to the scheduled pickup time.
Drivers are pet lovers, with some studying to be in the pet-serving industry — a quality we search for.
We'll Love Your Pet, Just as You Do!
Our drivers are experienced chauffeurs who are also animal lovers. These qualities ensure that all of our passengers are cared for as if they were our family. No matter what you have planned with your pet, let Petmo take you there.
Pet Playdates
Let Petmo take your furry friend or both of you to your playdate. Even if it’s a day road trip, just book in advance and Petmo will be your friend for the ride.
Veterinarian Visits
Have a checkup coming up? Petmo is the perfect way to travel to all health-related appointments on time. Pre-book your pickup and dropoff times.
Pet Daycare
Do you have a consistent morning dropoff or you’re leaving for a weekend and have arrangements for your pet? You can rely on Petmo for timely pickups and consistent care.
Groomers
Petmo can pick up and drop off your pet for any appointment you make, without needing you to be there, while you know exactly where your pet is at all times.
Big Pet Gig in Town?
Petmo provides fleets of vehicles for travel between hotels and Madison Square Garden/Jacob Javits Center for Westminster Kennel Club, American Kennel Club (AKC Meet the Breeds), World Dog Expo, and Cat Camp NYC.
How Petmo Works
Happy Customers
Testimonials
"Our driver was extremely professional, nice and on time, and the dispatcher addressed my questions and concerns in a short time."
— F. Berkowitz
"I was very impressed with the overall experience. From the initial telephone conversation, through the changes and the willingness to be flexible as the situation changed because of weather related issues. My driver was top notched.”
— TM Walker
"The driver was amazing and nice! Very communicative. I will definitely be using your service again!”
— T. Dixon
"I couldn’t be happier with the transport you provided. It was great and the car was clean and roomy. Thank you for your great service too! I will continue to refer friends and my family to you all."
— B. Finsen
"This was the first time using the service and having been concerned, all was great, arrival, pick up and drop off. Already booked them again.”
— G. Beyer
"I hired Petmo to pick me and Lala up at the airport with their sedan. I had just gotten back from a long trip in Germany and was very tired. The driver was on time and extremely courteous and I had no problems at all. Great service!"
— K. Foster
Use The Petmo App!
Our Petmo App is ready for download!
Track your Ride – Locate Your Pet, Anytime, Anywhere! For both IOS and Android.
FAQ's
Monday through Sunday 6:00 am to 11:00 pm EST. If you require pet transportation outside of our office hours email Petmo at reservations@darkturquoise-hippopotamus-366953.hostingersite.com with your travel itinerary.
You can download our Petmo App on Google Play or the Apple Store to track your progress.
Yes. When you contact us through our form, inform us of your Hourly trips request. Hourly trips will be based on the hourly rate. You can also make your reservation hourly in all our vehicles. For example, we can pick you up from your residence, and pick up your pet from the vet, groomer, pet spa, or anywhere else, and take you to your final destination. There is a two-hour minimum required for hourly rates. Rates subject to change.
Yes! You can ride with your pet or we can transport your pet by itself. One of the main benefits of Petmo is that you can arrange a ride for your pet with or without you.
When you book your ride, you are charged at the time of booking based on your estimated charges, which will appear on your debit or credit card statement. Once your ride is complete, additional charges may apply if any incidentals for your ride occured.
You will receive an email providing you details about your driver. You will receive a text message when your driver is en route, onsite at pickup location, and after your pet is dropped off at the destination.
We assist all clients who need help coaxing their pet into its kennel. If you need assistance, when booking please add a 15-minute block for loading.
In the event of an illness or a medical emergency of a pet in a vehicle, Petmo will exercise reasonable efforts to contact (and/or travel to) a veterinarian or emergency pet hospital. If Petmo cannot contact Customer in connection with such an event, Petmo will use Customer card on file, and/or Customer will pay Petmo and/or the applicable third party for any services required by Customer’s pet. For more information, please refer to our Terms and Conditions.
Yes. Holiday fees apply. Holidays include New Year’s Eve, New Year’s Day, Easter Sunday, Memorial Day, JuneTeenth, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, and Christmas Day. You will receive an email with the estimated holiday charges.
Petmo is available in the Tri-State area, Long Island, and major airports. Need to travel long distance? Email your trip itinerary and request a price quote for the ride to reservations@darkturquoise-hippopotamus-366953.hostingersite.com.
If you reserve your ride by email or on the phone our client service representative will email you your trip details and anticipated charges. Prices exclude taxes, tolls, and parking where applicable per trip. If there are any questions regarding your trip details, one of our client service representatives will email you.
No. When you book with Petmo, your pet has their own private transport. If your pet has a sibling, we welcome your pets to ride together in the same vehicle (if they get along). Have more than one pet riding with us? Notify us in the notes section during the end of your booking process or email us at reservations@darkturquoise-hippopotamus-366953.hostingersite.com with your booking confirmation number in the subject line.
If your pet is a dog, then no. Most pet parents/caretakers choose to have their dogs lie on the back seat or floor of our vehicles. If your pet is a cat, then yes — Petmo requires cats to be transported in a kennel or crate. Pet seat-belt harnesses are available to ensure the safety of your pets. Include harness during checkout in the Accessories section.
Whether you book a ride by email or over the phone, you will receive a reservation confirmation email with your booking confirmation number, trip details, and estimated fee for your trip.
- Estimated charges do not include tolls. If your trip requires a route where a toll is paid, that fee will be applied in addition to the estimate related in the booking confirmation. Tolls usually apply for trips outside of five boroughs of NYC, and for certain trips within the five boroughs.
Tolls are included in all airport flat rates for client.
Your driver does not accept payment for any ride. Your payment information will be taken during the booking process whether you book by email, or by phone. Tips are not included. You are welcome to give your driver a cash tip or add the tip to your reservation booking.
To modify or cancel a reservation for an upcoming trip, email reservations@darkturquoise-hippopotamus-366953.hostingersite.com with the booking confirmation number in the subject line and let us know what you need. All cancellations for local transfers booked in our vehicles must be received two (2) hours prior to scheduled pickup time or a cancellation fee will be charged.
Sorry. No refunds, no partial refunds for any services rendered. If you have a concern about your Petmo ride, we will be happy to resolve it, and offer a credit for a future ride. Email us at reservations@darkturquoise-hippopotamus-366953.hostingersite.com with your booking confirmation number in the subject line.