Welcome to Petmo!

VIP Chauffeur
Service for Pets
and their People

Call: 212-671-2128​

What We Do

First-Class Pet Chauffeur Services

Petmo offers first-class chauffeur services for pets and their people, including pet professionals, senior citizens, and owners of service, emotional support, and therapy animals. We take care of our passengers by providing VIP services that ensure travel is stress-free and accommodate your specific needs as our passenger while you and your pet travel in style.

Other car services often overcharge you by adding pet fees, or decline your pet to ride, Petmo’s chauffeurs are dedicated to providing VIP service for you and your pet. From first contact to after you arrive at your destination, meeting your specific pet transport needs is our first priority.

cat-in-harness

LOCAL TRAVEL

Ride with your pet or they can travel solo to the groomer, veterinarian, pet spa, play date — anywhere! Petmo is proud to offer a safe experience in New York City, including the Bronx, Brooklyn, Queens, Staten Island, Manhattan, and Long Island, New Jersey and Connecticut.

dog in limo

AIRPORT TRIPS

Petmo provides airport transfers to and from all major airports: JFK, LaGuardia, Newark, Teterboro, MacArthur, and Westchester. Petmo is the perfect option for safe and reliable pet transport. From pickup to dropoff, Petmo is your pet transportation solution.

senior citizen with dog

EXTENDED SERVICES

We offer pet-care assistance to all clients including senior citizens who need help getting their pet supplies delivered to their residence, and also assist them with getting their pet into the kennel for transportation or our Petmo vehicle. Petmo is designed to help seniors and pet parents by providing an easy way to get around with their pet and offering assistance where we can.

woman with dog in car

Why Choose Petmo

Service Tailored to You​

Petmo makes it easy to travel with your pet. We can provide walk-up ramps, crates/kennels, a cat carrier, or a pet harness. Choose your preferred accessory during reservation.

  • Private Door-to-Door Service
  • All Passengers Welcome
  • Tailored VIP Services
  • Safety First

White-glove services for dogs, cats, and other animals within New York City, including the Bronx, Brooklyn, Queens, Staten Island, Manhattan, and Long Island, New Jersey and Connecticut. Our experienced chauffeurs will open and close doors, assist with luggage or kennel, and provide complimentary water.

Download our new Petmo App or book now.

Pets can ride solo, with other pet siblings, or with people. We welcome parents, pet professionals, senior citizens, and owners of service, emotional support, and therapy animals. We do not discriminate against any breed (although we regret that we cannot accommodate horses, cows, pigs, or llamas ☺ ). 

All passengers 18 years of age and older are welcome. Minors must be accompanied by an adult.

By offering pet accessories for the vehicle, Petmo provides comfortable, pleasant surroundings to keep your pet calm for the duration of the trip. Your pet can stretch out in our climate-controlled economy or luxury vehicles. Petmo provides bottled drinking water. 

If the service extends for more than one hour, we can take your pet for a walk.

We take the safety of our passengers very seriously and pride ourselves on our reputation. We require background checks on each of our chauffeurs/drivers, each driver completes a Petmo safety course, and each client receives their driver’s contact information prior to the scheduled pickup time. 

Drivers are pet lovers, with some studying to be in the pet-serving industry — a quality we search for.

We'll Love Your Pet, Just as You Do!

Our drivers are experienced chauffeurs who are also animal lovers. These qualities ensure that all of our passengers are cared for as if they were our family. No matter what you have planned with your pet, let Petmo take you there.

big dog with child
petmo-playdate icon

Pet Playdates

Let Petmo take your furry friend or both of you to your playdate. Even if it’s a day road trip, just book in advance and Petmo will be your friend for the ride.

Pet vet visits icon

Veterinarian Visits​

Have a checkup coming up? Petmo is the perfect way to travel to all health-related appointments on time. Pre-book your pickup and dropoff times.

pet daycare icon

Pet Daycare

Do you have a consistent morning dropoff or you’re leaving for a weekend and have arrangements for your pet? You can rely on Petmo for timely pickups and consistent care.

pet grooming icon

Groomers

Petmo can pick up and drop off your pet for any appointment you make, without needing you to be there, while you know exactly where your pet is at all times.

Big Pet Gig in Town?

Petmo provides fleets of vehicles for travel between hotels and Madison Square Garden/Jacob Javits Center for Westminster Kennel Club, American Kennel Club (AKC Meet the Breeds), World Dog Expo, and Cat Camp NYC.

How Petmo Works

Step 1:

Create an account by going to the Book Now booking page or download our new Petmo App on Google Play or the Apple Store.

Step 2:

Use our Book Now button or our new Mobile Apps to schedule your pickup and dropoff.

Step 3:

 Receive a ride confirmation.

Step 4:

Load up in our ride with or without our help.

Step 5:

Track your pet if you’re not with them.

Step 6:

Pet arrives safely, and you’re notified.

Testimonials

Happy Customers​

By bringing years of premier chauffeur service experience and knowing the gaping hole in chauffeur services for our furry and feathered friends, Petmo was born.

See what our customers have to say.
Testimonial cat

"Our driver was extremely professional, nice and on time, and the dispatcher addressed my questions and concerns in a short time."

— F. Berkowitz

/testimonial dog

"I was very impressed with the overall experience. From the initial telephone conversation, through the changes and the willingness to be flexible as the situation changed because of weather related issues. My driver was top notched.”

— TM Walker

Testimonial ginny pig

"The driver was amazing and nice! Very communicative. I will definitely be using your service again!”

— T. Dixon

testimonial kitten

"I couldn’t be happier with the transport you provided. It was great and the car was clean and roomy. Thank you for your great service too! I will continue to refer friends and my family to you all."

— B. Finsen

Testimonial dog

"This was the first time using the service and having been concerned, all was great, arrival, pick up and drop off. Already booked them again.”

— G. Beyer

Testimonial bird

"I hired Petmo to pick me and Lala up at the airport with their sedan. I had just gotten back from a long trip in Germany and was very tired. The driver was on time and extremely courteous and I had no problems at all. Great service!"

— K. Foster

Use The Petmo App!

Our Petmo App is ready for download!

Track your Ride - Locate Your Pet, Anytime, Anywhere!
For both IOS and Android.

FAQ's

24 hours a day, 7 days a week. You can book your ride on the website or download our new Petmo App on Google Play or the Apple Store.

As of April 17, 2020, due to the pandemic, New York State requires all TLC drivers and passengers to wear face coverings while riding together. You can use a homemade mask, bandana, or a scarf to cover your mouth and nose. Protect yourself and others.
To modify or cancel a reservation for an upcoming trip, email reservations@gopetmo.com with the booking confirmation number in the subject line and let us know what you need. All cancellations for transfers booked in our vehicles must be received two (2) hours prior to scheduled pickup time or a cancellation fee will be charged.

Sorry. No refunds for any services rendered. If you have a concern about your Petmo ride, we will be happy to resolve it, and offer a credit for a future ride. Email us at reservations@gopetmo.com with your booking confirmation number in the subject line.

Yes! You can ride with your pet or we can transport your pet by itself. One of the main benefits of Petmo is that you can arrange a ride for your pet with or without you.

If your pet is a dog, then no. Most pet parents/caretakers choose to have their dogs lie on the back seat or floor of our vehicles. If your pet is a cat, then yes — Petmo requires cats to be transported in a kennel or crate. Pet seat-belt harnesses are available to ensure the safety of your pets. Include harness during checkout in the Accessories section.

We assist all clients who need help coaxing their pet into its kennel. If you need assistance, when booking please add a 15-minute block for loading.

No. When you book with Petmo, your pet has their own private transport. If your pet has a sibling,  we welcome your pets to ride together in the same vehicle (if they get along). Have more than one pet riding with us? Notify us in the notes section during the end of your booking process or email us at reservations@gopetmo.com with your booking confirmation number in the subject line.

Petmo is available in the Tri-State area, Long Island, and major airports. Need to travel long distance? Email your trip itinerary and request a price quote for the ride to reservations@gopetmo.com.

When you book a ride online, you will receive a reservation confirmation email. If you reserve your ride on the phone our client service representative will email you your trip details and anticipated charges. Prices exclude taxes, tolls, and parking where applicable per trip. If there are any questions regarding your trip details, one of our client service representatives will email you.

Yes. During your reservation booking, select hourly. Hourly trips will be based on the hourly rate. You can also make your reservation hourly in all our vehicles. For example, we can pick you up from your residence, and pick up your pet from the vet, groomer, pet spa, or anywhere else, and take you to your final destination. Hourly rates for fleets: Economy $60 per hour/Luxury $100/Minivan $75. There is a two-hour minimum required for hourly rates.

Whether you book a ride online or over the phone, you will receive a reservation confirmation email with your booking confirmation number, trip details, and estimated fee for your trip. 

  • Estimated charges do not include tolls. If your trip requires a route where a toll is paid, that fee will be applied in addition to the estimate related in the booking confirmation. Tolls usually apply for trips outside of five boroughs of NYC, and for certain trips within the five boroughs. 

Tolls are included in all airport flat rates for client

You will receive an email providing you details about your driver. You will receive a text message when your driver is en route, onsite at pickup location, and after your pet is dropped off at the destination. 

Your driver does not accept payment for any ride. Your payment information will be taken during the booking process whether you book online or by phone. Tips are not included. You are welcome to give your driver a cash tip or add the tip to your reservation booking.

Yes. Holiday fee rates will be displayed on the website 2 weeks prior to holidays. Holidays include New Year’s Eve, New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, and Christmas Day.

When you book your ride, you are charged a deposit based on your estimated charges, which may appear on your credit card statement as processing. Once your ride is complete, the final amount will be processed, which may be more or less than the estimate.

In the event of an illness or a medical emergency of a pet in a vehicle, Petmo will exercise reasonable efforts to contact (and/or travel to) a veterinarian or emergency pet hospital. If Petmo cannot contact Customer in connection with such an event, Petmo will use Customer card on file, and/or Customer will pay Petmo and/or the applicable third party for any services required by Customer’s pet. For more information, please refer to our Terms and Conditions. 

Scroll to Top
petmo app icon

Sign in or Register

Petmo’s protocols for
COVID-19

As the coronavirus (COVID-19) continues to affect an increasing number of individuals, communities, and families across the world, our top priority remains the health and safety of our customers, our team, and our partners.

We are still operating and adhering to the latest guidelines of the CDC, WHO, and federal and state governments.

We have advised drivers and chauffeurs to increase vehicle cleanings to multiple times per day, which at a minimum is between all passenger changes. This includes using sanitizing wipes to wipe down all shared surfaces such as handles, power switches, windows, and cup holders.

We are well-positioned to continue providing services to our pet businesses and customers, and we will be proactive and prepared in our response to updated guidelines. 

As you consider your upcoming travel plans, we want to make the experience as worry-free as possible. We are doing everything that we can to provide safe and seamless service.

If you have any questions, please contact us at info@gopetmo.com. We appreciate your continued support during this unprecedented time.